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Faq: How do I "uninstall" piwik? #1170

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mattab opened this issue Feb 22, 2010 · 2 comments
Closed

Faq: How do I "uninstall" piwik? #1170

mattab opened this issue Feb 22, 2010 · 2 comments
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Task Indicates an issue is neither a feature nor a bug and it's purely a "technical" change.
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@mattab
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mattab commented Feb 22, 2010

Users have reported issues where they couldn't delete some of the Piwik files (especially /tmp/*) as they are owned by the webserver.

We should provide a one button option to uninstall Piwik that would

  • explain that all files will be deleted and that all Piwik Javascript codes must be removed from all websites.
  • backup the Piwik files in a zip
  • propose to the user to download the zip
  • once the user downloaded the backup or not, he validates to delete all Piwik files

The uninstall will not delete data in the Database. It can easily be removed manually, or another Piwik created in another database.

@mattab
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mattab commented Sep 17, 2011

It is quite important to make sure users can safely and easily stop using Piwik or migrate to a new server without leaving a few files behind.

@mattab
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mattab commented Nov 23, 2011

Actually just added a simple FAQ rather than adding it as a feature... Uninstall / Delete Piwik

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