Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#1420 closed Bug (fixed)

Actions -> Pages hangs (Loading...)

Reported by: thoro Owned by:
Priority: major Milestone: Piwik 0.6.3
Component: Core Keywords:
Cc: Sensitive: no


I'm using Piwik on a large web site with up to 400.000 actions per day.

The Actions -> Pages view stopped working, I think it happened updating to Piwik 0.6.2. It seems that I'm not the only one - there is a thread in the Piwik forum:

The Online Demo on your site seems to have the same problem. If I for example go to Actions -> Pages -> trac -> ticket the "Loading..." sign comes up and that's all.

Change History (6)

comment:1 Changed 4 years ago by matt (mattab)

While I couldn't verify earlier, I agree that even the demo is failing when trying to open trac / ticket / *

The http request returns nothing instead of returning the HTML (or an error):

I'm not sure what the error is as even the apache error logs are empty.

Can you check your http requests with firebug and see if you get some HTML back?

Do you have errors in your error logs?

comment:2 Changed 4 years ago by matt (mattab)

Regarding the demo, trac/ticket seems to be the only directory not loading. Other directories load fine for me. Do you see the same thing in your Piwik install, or are most directories not loading?

comment:3 Changed 4 years ago by matt (mattab)

  • Resolution set to fixed
  • Status changed from new to closed

(In [2292]) Fixes #1420 Shame on me... I left a smarty {debug} statement in there. Interestingly, this was making the whole http request fail (return a blank http 200 response) in some still unidentified cases..

comment:4 Changed 4 years ago by matt (mattab)

(In [2293]) Refs #1420 Adding unit tests to check that there is no {debug} statements left in code

comment:5 Changed 4 years ago by thoro

Wow, you are fast! Thank you very much for your quick reaction and the fix. Works like a charm now.

comment:6 Changed 4 years ago by vipsoft (robocoder)

  • Milestone set to 0 - Piwik 0.6.3

Shame on me, too. I saw that debug in the original changeset and assumed it was a work in progress, and never went back to see if you had later taken it out.

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