Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Piwik failed to archive data at midnight #1631

Closed
anonymous-matomo-user opened this issue Aug 21, 2010 · 2 comments
Closed

Piwik failed to archive data at midnight #1631

anonymous-matomo-user opened this issue Aug 21, 2010 · 2 comments
Labels
Bug For errors / faults / flaws / inconsistencies etc. duplicate For issues that already existed in our issue tracker and were reported previously. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
Milestone
1.1

Comments

@anonymous-matomo-user
Copy link

Hello,

I was using piwik 0.9 and observed that I lost one day of data from the interface (all numbers reported as 0). This was mentioned on the forum as well:

http://forum.piwik.org/index.php?showtopic=12071

Here are the details: Piwik was properly recording visits, etc. and updating the interface throughout the day (I was viewing the current day's data).

At midnight, the traffic numbers for that day only, all went to zero.

In the piwik_visitor tables, all the data had been recorded properly, so I truncated all the archive tables and reloaded piwik with resolution.

I suspect that some problem occurred when piwik tried to write to the archive tables, failed for some reason, and then didn't properly update them later.

I had the live visitors plugin running at the time.

I would also like to add that I love piwik! What a great product and thanks to everyone who has contributed to it.
@robocoder
Copy link
Contributor

I think this is another symptom of #1458. What timezone did you set for your site?

@mattab
Copy link
Member

mattab commented Aug 26, 2010

This happened on the Piwik demo on Aug 6 and Aug 9. bug origin is still unknown at this stage.

@anonymous-matomo-user anonymous-matomo-user added this to the Piwik 1.1 milestone Jul 8, 2014
This issue was closed.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Bug For errors / faults / flaws / inconsistencies etc. duplicate For issues that already existed in our issue tracker and were reported previously. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
Projects
None yet
Milestone
1.1
Development

No branches or pull requests
3 participants
@mattab @robocoder @anonymous-matomo-user