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Using another language than English causes General_ErrorRequest #2212

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anonymous-matomo-user opened this issue Mar 20, 2011 · 8 comments
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@anonymous-matomo-user
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If I use another language in the mobile client the General_ErrorRequest("Oops... problem during the request, please try again.") gets triggered for some pages. One of them is "Visitor Summary".
Switching back to English in the App fixes the problem. It seems to be a problem with parsing the server response... It happens both on Android and the iPhone.

@tsteur
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tsteur commented Mar 23, 2011

Hey mikyter,

thanks for your bug report. Could you give us some more details? I can't reproduce this issue.

Do you know your current Piwik Mobile and Piwik Server version?
Does any other language cause this issue? Or a specific one? Which have you used?

Greetz Thomas

@anonymous-matomo-user
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I used the most recent versions (1.2 for Piwik Mobile and 1.2.1 for the server). The client runs in German. If I change it to English, another language or add "$_GET['language' ] = 'en';" to the index.php on the server, it works.
The problem appears on both, iOS and Android.

Hope it helps!

@anonymous-matomo-user
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Oh, and it happens only when a graph is shown!

@tsteur
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tsteur commented Mar 29, 2011

Hey mikyter,

sorry, I still can't reproduce it. Even if the client runs in German. Could you add an additional account (demo.piwik.org) and try whether this error still occurs with demo.piwik.org?

Just go to "Settings -> Manage Accounts -> Add account".
You can use "http://demo.piwik.org" as server url and activate "anonymous". This should work.

@tsteur
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tsteur commented Mar 30, 2011

If you're familiar with installing unsigned apks/apps on Android you could also try a preview version of Piwik Mobile 1.3, available here:

http://rapidshare.com/files/455161868/app.apk

Some instructions:

@tsteur
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tsteur commented Apr 12, 2011

Piwik Mobile 1.3 is available now. Could you try it with this version again, please?

@anonymous-matomo-user
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Well it works now, but there's no graph on "Visitor Summary" on the iPhone. Is this intended?
Anyway, thanks!

@tsteur
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tsteur commented Apr 18, 2011

Great! Yes, that is intended. A pie graph makes no sense here and we do currently not support evolution graphs. Will be supported in a future release.

@anonymous-matomo-user anonymous-matomo-user added this to the Piwik Mobile Client milestone Jul 8, 2014
@tsteur tsteur added this to the Piwik Mobile 1 milestone Jul 25, 2014
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