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Custom variables not attributed revenue in ecommerce reports #2521

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anonymous-matomo-user opened this issue Jun 26, 2011 · 6 comments
Closed

Custom variables not attributed revenue in ecommerce reports #2521

anonymous-matomo-user opened this issue Jun 26, 2011 · 6 comments
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Bug For errors / faults / flaws / inconsistencies etc. Critical Indicates the severity of an issue is very critical and the issue has a very high priority. duplicate For issues that already existed in our issue tracker and were reported previously.
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1.6

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@anonymous-matomo-user
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I've set up a custom variable to track an event on my website - every visitor has this custom variable set to one of two values. .

It looks like the variable is tracking page views and visits correctly

However, in the ecommerce report - the custom variable section is showing no revenue. There has been revenue during this period and it show correctly in the other ecommerce reports.
Keywords: "custom variables" ecommerce
@mattab
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mattab commented Jun 29, 2011

mclowe, thanks for the report. Can you please post a screenshot of the Visitor log for a given DAY, with custom variables + Ecommerce interactions, then put screenshot of the Ecommerce>Custom Variables report for this same day? just to confirm the bug thanks

@anonymous-matomo-user
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Attachment:
Visitor-log.png

@anonymous-matomo-user
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Attachment:
e-commerce-tab.png

@anonymous-matomo-user
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Here you go.

The visitor log is just one person, but it shows the custom variable and the ecommerce interaction.

The new e-commerce functionality is awesome. If there is anything else you need, please let me know.

@mattab
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mattab commented Sep 13, 2011

Maybe duplicate of #2564?

@mattab
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mattab commented Sep 28, 2011

Do you track the ecommerce order using the Tracking API php?

I suppose so, and there is a known bug: #2564

If you are NOT using the tracking API (in php for example) BUT you are still seeing this custom variable attribution bug, please post a comment to reopen the ticket

@anonymous-matomo-user anonymous-matomo-user added this to the 1.6 Piwik 1.6 milestone Jul 8, 2014
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