Opened 3 years ago

Closed 2 years ago

#2635 closed Bug (worksforme)

Naver as referer and search engine, not properly counted or shown

Reported by: viegelinsch Owned by:
Priority: normal Milestone: 1.7 Piwik 1.7
Component: Core Keywords:
Cc: Sensitive: no

Description

Hi,

we are using piwik to monitor not only our German pages but also our Korean website www.fau-busan.ac.kr.

Using the mobile app on iOS and Android, I realized, that the search engine naver is not properly counted and shown as referrer in the web front end.

The db shows in table "log_visit" attribute "referer_url" several entries (count > 10) like "http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26query%3Dfau%26sm%3Dtop_hty%26fbm%3D1%26ie%3Dutf8"

but Naver is only counted once in "search engines" and the referer is marked as "direct entry" in the live log.

Could this be a bug or where do I have to fix our misconfiguration?

kind regrads
yogi viegelinsch

piwik version 1.5.1
OS SLES 11
apache

Change History (7)

comment:1 Changed 3 years ago by matt (mattab)

  • Milestone changed from 1.x - Piwik 1.x to 1.6 Piwik 1.6

Are you using standard Piwik JS code?

can you please copy and paste here the content of "referer_url" from the table piwik_log_visit, as it appears in phpmyadmin?

comment:2 Changed 3 years ago by viegelinsch

Yes, we are using standard code.

Here are some examples

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26sm%3Dies_hty%26ie%3Dutf8%26query%3Dfau

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26query%3Dfau%26sm%3Dtop_hty%26fbm%3D1%26ie%3Dutf8

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fsm%3Dtab_hty%26where%3Dnexearch%26ie%3Dutf8%26query%3DFAU%26x%3D0%26y%3D0

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fsm%3Dtab_hty%26where%3Dnexearch%26ie%3Dutf8%26query%3DFAU

Anything else needed?

comment:3 Changed 3 years ago by vipsoft (robocoder)

  • Keywords referer url naver search engine removed
  • Resolution set to fixed
  • Status changed from new to closed

Fixed by r5121, r5122

comment:4 Changed 2 years ago by vipsoft (robocoder)

  • Resolution fixed deleted
  • Status changed from closed to reopened

r5121 was reverted

comment:5 Changed 2 years ago by matt (mattab)

  • Milestone changed from 1.6 Piwik 1.6 to 1.6.x Piwik 1.6.x

Probably we should decode only when the referrer is Naver (in the php logic)?

comment:6 Changed 2 years ago by matt (mattab)

(In [5606]) Refs #2635 It seems that Never detection works - please reopen if you still experience issues with it after 1.7

comment:7 Changed 2 years ago by matt (mattab)

  • Resolution set to worksforme
  • Status changed from reopened to closed
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