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Password recovery for dev.piwik.org/trac results in a redirect loop #3048

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anonymous-matomo-user opened this issue Mar 14, 2012 · 2 comments
Closed

Password recovery for dev.piwik.org/trac results in a redirect loop #3048

anonymous-matomo-user opened this issue Mar 14, 2012 · 2 comments
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Bug For errors / faults / flaws / inconsistencies etc. c: Website matomo.org For issues related to our matomo.org website. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.

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@anonymous-matomo-user
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It's currently impossible to recover a password and then login on this site, it results in a redirect loop, this is the error message you get in chrome (which is clearer than the firefox one):

The webpage at http://dev.piwik.org/trac/prefs/account has
resulted in too many redirects. Clearing your cookies for this
site or allowing third-party cookies may fix the problem. If not,
it is possibly a server configuration issue and not a problem
with your computer.

Clearing the cookies for the site doesn't help.

To reproduce this error, request a password reset and then try to login with the password sent by email.

I got around this bug by creating a new account...
@robocoder
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IIRC this is a trac bug, fixed in newer versions. Should we upgrade to 0.11.7, or jump to 0.12.x ?

@mattab
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mattab commented Oct 1, 2012

We have finally upgraded Trac to the latest version and now Login + Reset password should work for all users. Please let us know if you have any problem with http://dev.piwik.org

@anonymous-matomo-user anonymous-matomo-user added this to the Community and Marketing milestone Jul 8, 2014
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Bug For errors / faults / flaws / inconsistencies etc. c: Website matomo.org For issues related to our matomo.org website. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
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@mattab @robocoder @anonymous-matomo-user