#3208 closed Bug (fixed)

Archive.php cron script: clarify / help users when there is an empty error

Reported by: matt Owned by:
Priority: normal Milestone: 1.8.3 - Piwik 1.8.3
Component: Core Keywords:
Cc: Sensitive: no

Description

When archive.php fails such as this user report, it is very confusing for users since the message can be quite long.

We could write:

  • please check your web server error logs
  • maybe other tips?

Change History (1)

comment:1 Changed 21 months ago by matt (mattab)

  • Resolution set to fixed
  • Status changed from new to closed

(In [6657]) Fixes #3208 Inviting users to check server error logs when there is an empty respnse. this should decrease support requests.

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