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piwik.org blog Error while importing feed #3225

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anonymous-matomo-user opened this issue Jun 15, 2012 · 7 comments
Closed

piwik.org blog Error while importing feed #3225

anonymous-matomo-user opened this issue Jun 15, 2012 · 7 comments
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Bug For errors / faults / flaws / inconsistencies etc. Critical Indicates the severity of an issue is very critical and the issue has a very high priority. worksforme The issue cannot be reproduced and things work as intended.
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@anonymous-matomo-user
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The piwik.org blog section on the page shows:

"Error while importing feed: DOMDocument cannot parse XML: Premature end of data in tag rss line 2 "

But some days shows well.
Could you help me please?
Thank you in advance!

@anonymous-matomo-user
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Attachment: The screen dump of the error message.
1.jpg

@mattab
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mattab commented Jun 17, 2012

Do you see this message on every reload or does it sometimes work?

@anonymous-matomo-user
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Replying to matt:

Do you see this message on every reload or does it sometimes work?

Answer: Almost every reload, just once I saw it works well, but after reloading, I saw the error message again.
Please help me , thank you in advance!

@robocoder
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The error message doesn't tell us where the feed is going wrong. Is it a piwik.org issue (eg under heavy load) or local to zhaoyi's environment?

Also, we're using Zend Feed which uses its own method to fetch data from remote hosts.

The quick fix will be to replace the error message with something nicer, eg "This feed is not currently available due to network settings and/or conditions."

@mattab
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mattab commented Aug 2, 2012

are you based in China? maybe feedburner blocked there?

@mattab
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mattab commented Aug 15, 2012

cannot reproduce

@anonymous-matomo-user
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Replying to matt:

are you based in China? maybe feedburner blocked there?

Hi
I don't think this is because of the location. Because it can be showed some days.

@anonymous-matomo-user anonymous-matomo-user added this to the 1.8.4 - Piwik 1.8.4 milestone Jul 8, 2014
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Bug For errors / faults / flaws / inconsistencies etc. Critical Indicates the severity of an issue is very critical and the issue has a very high priority. worksforme The issue cannot be reproduced and things work as intended.
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