Build visual feedback to assist users when there is no data to show (why?)

[matt]

Proposed feature: When user visits Piwik

• the controller fetches the Archive, if number of visits for the period is 0
  • check a flag in option table, to see if for this website there was tracking data found in the logs
  • select count() if first time querying
• if there is some data in earlier or later dates, display "there is no data in this report" normal behavior
• if there is no log in the piwik DB, have a Notice/Help message displayed at the top in the In-app message, on the left of "About Piwik 1.2"
  • the message would explain there is no log found for this website, maybe a problem with the tracking code? Link to FAQ.

Requires: in-app messaging #1358

[vipsoft]

Increasingly important where piwik is a hosted by 3rd parties providing support, eg Sourceforge hosted apps (where I noticed some tickets being opened for piwik).

[matt]

this could also simply be a notice message "There is no data for this day. More information" with a link to the FAQ: http://piwik.org/faq/troubleshooting/#faq_58

[black silence]

I had the same 'problem' and I think the notice matt proposed is the best thing for a quick (first?) solution. I just didn't realize I was on the wrong day, so the hint 'for this day' is really good.

[matt]

The message should link to the Javascript code for the website!

[matt]

The inline help / link should only be displayed if the number of visits for the period is zero.

[matt]

Not a major support issue... delaying

[matt]

Also, we should check value of enable browser archiving & if cron is running