Build visual feedback to assist users when there is no data to show (why?) #404
Comments
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Increasingly important where piwik is a hosted by 3rd parties providing support, eg Sourceforge hosted apps (where I noticed some tickets being opened for piwik). |
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this could also simply be a notice message "There is no data for this day. More information" with a link to the FAQ: http://piwik.org/faq/troubleshooting/#faq_58 |
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I had the same 'problem' and I think the notice matt proposed is the best thing for a quick (first?) solution. I just didn't realize I was on the wrong day, so the hint 'for this day' is really good. |
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The message should link to the Javascript code for the website! |
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The inline help / link should only be displayed if the number of visits for the period is zero. |
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Not a major support issue... delaying |
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Also, we should check value of enable browser archiving & if cron is running |
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What do you think about this feature? There's potential to easily improve the "default state - no visit view". |
mattab
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Again a feedback today: |
Proposed feature:
When user visits Piwik
- the controller fetches the Archive, if number of visits for the period is 0
– check a flag in option table, to see if for this website there was tracking data found in the logs
– select count() if first time querying
- if there is some data in earlier or later dates, display “there is no data in this report” normal behavior
- if there is no log in the piwik DB, have a Notice/Help message displayed at the top in the In-app message, on the left of “About Piwik 1.2”
– the message would explain there is no log found for this website, maybe a problem with the tracking code? Link to FAQ.
Requires: in-app messaging #1358
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