Outlink/Download Tracking

[gre3d]

Not sure if I have installed incorrectly or not but outlink or download tracking does not seem to be capturing/displaying any data as those actions have 0 data.

However, it is capturing visitors correctly so something must be right.

I have tried to use "piwik_download" class to a link to try to capture the click as a download but will piwik capture download and outlinks if the link is like this:

<a href="javascript:onclick=showReport()" class="itemBlackBold" >Portfolio Budget Admin Report</a>

I have changed "piwik_download" class to "itemBlackBold" to reflect the class in the html itself due to the fact that I cannot change this code myself but should work regardless?

Is there an issue with tracking with popup windows with the javascript:onclick ?

Thanks, Tom

[matt]

it should work indeed. What is displayed in your "downloads" table ?

[gre3d]

Hey, when searching for downloads in the database I found 3 rows inserted into:

piwik_archive_blob_2008_11

These records seem to be the captured links but when looking at the dashboard under the actions -> downloads section there is a "no data for this table" for the display

[bosteen]

Replying to matt:

it should work indeed. What is displayed in your "downloads" table ?

Just to add that I am having the same problem - it was working initially, but all of a sudden, the download tracking via the class attribute stopped working. The UI also now displays no downloads for that period too:

oradev.ouls.ox.ac.uk <- piwik tracker for ora.ouls.ox.ac.uk

[gre3d]

have added the same site to a new siteid and copied code again and seems to work including download tracking

[vipsoft]

Closed per requester feedback.