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Add possibility to send feedback to the Piwik team in-context #4877

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mattab opened this issue Mar 20, 2014 · 11 comments
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Add possibility to send feedback to the Piwik team in-context #4877

mattab opened this issue Mar 20, 2014 · 11 comments
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
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@mattab
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mattab commented Mar 20, 2014

To make Piwik even better, we need your feedback. Over the last years many of the improvements in Piwik have been inspired by users suggestions and feedback!

Objective: get more user feedback.

How: let Piwik users easily send us their thoughts when using Piwik (in two clicks).

Types of feedback:

  • Maybe they have found a bug?
  • have a suggestion on how to make a feature better?
  • or maybe they have a new feature request idea, while they are using Piwik?

Why this feature?

Registering on trac (and/or forums) and creating a ticket can be time consuming and most users will not do it. So adding this feedback option within-context of Piwik will make it super easy for any user to send their thoughts!

@mattab
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mattab commented Mar 20, 2014

Fixed in: 84e2318

@tsteur
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tsteur commented Mar 20, 2014

In 7006e82: refs #4877 fix a possible button title was ignored in the dialog

@tsteur
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tsteur commented Mar 20, 2014

In 4b93b84: refs #4877 lots of ui tweaks, fixes and general improvements

@tsteur
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tsteur commented Mar 20, 2014

@matt would you mind having already a look at the translations / wordings?

@mattab
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mattab commented Mar 21, 2014

In ee579a9: Refs #4877 Small language tweaks

@mattab
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mattab commented Mar 21, 2014

@tsteur Great work, icons and UX feel nicely integrated!

@ALL:

please leave us some feedback using the tool, or about this tool :)

@mattab
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mattab commented Mar 22, 2014

In df62e2c: Refs #4877 change feedback email

@mattab
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mattab commented Mar 22, 2014

Noticed a small bug:

  • when typing a message in the box, from time to time the cursor disappears and I have to click again on textarea to keep typing.

suggestions:

  • write "(no feedback)" when no feedback
  • write Feature: Websites (CorePluginsAdmin_Websites)

@tsteur
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tsteur commented Mar 23, 2014

In 27cfa10: refs #4877 updated feedback email, always send english translation of the feature name

@mattab
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mattab commented Mar 26, 2014

Well done Thomas! Hopefully users will make use of this nice feature and suggest product enhancements!

@mattab
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mattab commented May 13, 2014

In 56aedb8: Refs #4877 Tweak the feedback@piwik email subject ftw

@mattab mattab added this to the 2.2.1 - Piwik 2.2.1 milestone Jul 8, 2014
@tsteur tsteur modified the milestones: 2.4.0 - Piwik 2.4.0, 2.2.1 - Piwik 2.2.1 Jul 11, 2014
sabl0r pushed a commit to sabl0r/piwik that referenced this issue Sep 23, 2014
sabl0r pushed a commit to sabl0r/piwik that referenced this issue Sep 23, 2014
sabl0r pushed a commit to sabl0r/piwik that referenced this issue Sep 23, 2014
sabl0r pushed a commit to sabl0r/piwik that referenced this issue Sep 23, 2014
sabl0r pushed a commit to sabl0r/piwik that referenced this issue Sep 23, 2014
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical.
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