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Geolocating issue with ISP "Vodafone Germany" #5021

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anonymous-matomo-user opened this issue Apr 18, 2014 · 2 comments
Closed

Geolocating issue with ISP "Vodafone Germany" #5021

anonymous-matomo-user opened this issue Apr 18, 2014 · 2 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
Milestone
2.2.1

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@anonymous-matomo-user
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The German ISP vodafone.de Vodafone Germany seems to be wrongly geolocated by piwik.
Piwik thinks that Vodafone Germany users are accessing the site from the United Kingdom, but that's wrong, it should show Germany.

I tried it myself: I'm accessed my site from Germany with this IP: 88.70.192.107
I used the newest version of piwik. I downloaded and installed it today.

Vodafones market share in Germany is somewhere around 12%, which would make this issue kind of critical for people who mainly expect German visitors. But I can't say for sure that this applies to every IP address of Vodafone Germany.

Just in case it matters, here is an example request from my browser that I used:

GET http://piwik.org/ HTTP/1.1
Host: piwik.org
User-Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Cookie: _pk_ref.1.a819=%5B%22%22%2C%22%22%2C1397852808%2C%22http%3A%2F%2Fforum.piwik.org%2Findex.php%22%5D; _pk_id.1.a819=2a121d0b4694d015.1397791712.3.1397853407.1397844745.; _pk_cvar.1.a819=%7B%221%22%3A%5B%22Domain%20landed%22%2C%22dev.piwik.org%22%5D%7D; _pk_ses.1.a819=*; _pk_ref.36.a819=%5B%22%22%2C%22%22%2C1397852818%2C%22http%3A%2F%2Fdev.piwik.org%2Ftrac%22%5D; _pk_id.36.a819=aa256c5538bf52cf.1397852818.1.1397852818.1397852818.; _pk_ses.36.a819=*
Connection: keep-alive
@anonymous-matomo-user
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I guess this can be closed because I just realized that the geo data is not directly part of piwik.

@mattab
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mattab commented Apr 27, 2014

make sure you enabled geo location of your users

if still see the bug, please contact Maxmind about your report

@anonymous-matomo-user anonymous-matomo-user added this to the 2.2.1 - Piwik 2.2.1 milestone Jul 8, 2014
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
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Milestone
2.2.1
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@mattab @anonymous-matomo-user