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image broken with 0.2.33 update / visit tracking #648

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anonymous-matomo-user opened this issue Apr 9, 2009 · 20 comments
Closed

image broken with 0.2.33 update / visit tracking #648

anonymous-matomo-user opened this issue Apr 9, 2009 · 20 comments
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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@anonymous-matomo-user
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The 1 × 1 pixel is broken, it gives a red cross on the webpages. Also piwik does not trakc any webvisits any more sinds the upgrade to 0.2.33.

@anonymous-matomo-user
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Attachment: Screenshot of not working piwik image in IE7
[piwiktrackingimage.jpg](http://issues.piwik.org/attachments/648/piwiktrackingimage.jpg)

@anonymous-matomo-user
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I’m not the only one with the problem: http://forum.piwik.org/index.php?showtopic=826&st=0&gopid=1818&#entry1818

@mattab
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mattab commented Apr 9, 2009

what’s the website url?

@anonymous-matomo-user
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http://colombia.mvanlaar.net (at the bottum of the page)
http://www.mvanlaar.net (at the bottum of the page)
http://funstuff.mvanlaar.net (at the bottum of the page)

Al are on the same piwik installation. (http://stats.mvanlaar.net)

@anonymous-matomo-user
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I’ve downgrade to 0.2.32 and all my problems went away. See the forum topic with new updates from other people.

@anonymous-matomo-user
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The demo page of piwik also registerd yesterday no visitors. Wich is kind of odd. The demo page is also running 0.2.33. Perhaps you can look in you’re logs to find the problems faster.

@mattab
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mattab commented Apr 13, 2009

(In 1061) – fixed #648 due to wrong order in includes when regenerating cache file in piwik.php

@mattab
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mattab commented Apr 14, 2009

see also [The Piwik Javascript code shows a red cross (on IE) or a broken image icon instead of the 1*1 transparent Pixel, what is the issue?](http://piwik.org/faq/troubleshooting/#faq_57)

@anonymous-matomo-user
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matthieu: I’ve installed 0.3.34, the problem still exist. The visit is not captured. With 0.3.32, i see a direct increase of the actions if I browse my sites. On 0.3.34 i don’t see it. Also the method for showing the error (the extra faq item) isn’t working for me. What is see in firefox with 0.3.32 see attachment.
The type with 0.3.32 is image/gif with 0.3.34 and 0.3.33 it is text/html that is the problem with the red cross. I see no errors printed on the webpage. It is possible because i use windows a my hosting platform.

@anonymous-matomo-user
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Attachment: Good type with 03.32 with 0.3.33 and 0.3.34 text/html
[piwiktyperror.jpg](http://issues.piwik.org/attachments/648/piwiktyperror.jpg)

@mattab
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mattab commented Apr 14, 2009

mvanlaar what’s the url of your website with the image not loaded? please leave it online while we have a a look.

@anonymous-matomo-user
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Alle sites at: 04/10/09 07:31:02. I’ve put 0.3.34 back online. It’s a windows 2003 Server with IIS / FastCGI/PHP. PHP info is here: http://stats.mvanlaar.net/info.php.
I use the geoip plugin version 0.7. I’ve you want login details for piwik it is possible.

@mattab
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mattab commented Apr 14, 2009

piwik.php returns error 500; what does your IIS error.log mention?

@anonymous-matomo-user
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PHP Error log:

PHP Fatal error: Uncaught exception ‘Exception’ with message ‘Error query: SQLSTATE[HY000]: General error: 1364 Field ’location_geoip_continent’ doesn’t have a default value In query: INSERT INTO piwik_log_visit (idsite, visitor_localtime, visitor_idcookie, visitor_returning, visit_first_action_time, visit_last_action_time, visit_server_date, visit_entry_idaction, visit_exit_idaction, visit_total_actions, visit_total_time, visit_goal_converted, referer_type, referer_name, referer_url, referer_keyword, config_md5config, config_os, config_browser_name, config_browser_version, config_resolution, config_pdf, config_flash, config_java, config_director, config_quicktime, config_realplayer, config_windowsmedia, config_cookie, location_ip, location_browser_lang, location_country, location_provider, location_continent) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?) Parameters: array ( 0 => ‘1’, 1 => ‘11:24:53’, 2 => ‘740507760a9103eff78eef4274c8dce8’, 3 => 1, 4 => ’2009-04-14 11: in D:\Webserver\stats.mvanlaar.net\htdocs\core\Tracker\Db.php on line 209

@anonymous-matomo-user
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IIS only captures the 500 error logging. So on Windows system you need php error logging.

@anonymous-matomo-user
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GeoIP was upgraded to 0.8 and disabled, error still exist.

@anonymous-matomo-user
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The problem is sql query used to add the geoip plugin:

location_geoip_country location_geoip_continent, and location_geoip_city cannot be null.

If you add the plugin and then disable (or delete) is you get the error above. Why there is no data from the plugin i don’t now.

@anonymous-matomo-user
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sorry above message is also when you enable it.

@anonymous-matomo-user
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I fixed it. The Geoip.dat was corrupted.

@mattab
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mattab commented Apr 15, 2009

ok will push update to geoip to make these fields NULLable

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